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Kitchens Installation Service

Kitchen Installation Service

INTRODUCING PROTECT MY INSTALL

We've teamed up with Protect My Install. We know that finding and trusting installers to turn that dream kitchen and bathroom into reality can sometimes be a nightmare. That's why we've teamed up with BiKBBI to help provide you with independently accredited installation tradespeople who we know will get the job done exactly as you expect.

PROFESSIONAL INSTALLERS, PROTECTED PAYMENTS

Protect My Install matches homeowners with professional and independently accredited installation tradespeople, creating independent agreements between installers and their customers and providing unrivalled protection for both parties, including payment protection.

Protect My Install installers are accredited members of BiKBBI, all of whom meet and maintain their professional status via compliance and background checking including insurances, police records (DBS) and adherence to gas, electrical and health & safety regulations.

The Protect My install installation solution is available to all Buildbase customers. How does it work?

  1. Homeowner agrees near complete kitchen design from our showroom designer.

  2. Homeowner is referred in branch to the Protect My Install portal (www.protectmyinstall.co.uk) and enters basic details of their planned installation, in order to receive a price 'primer' which gives an indication of the dry-fit installation cost.

  3. If the homeowner is satisfied with the online primer, they can proceed and input further details of the project to be matched to a number of suitable installers from which to choose from.

  4. The Protect my Install portal will present up to 6 installation businesses who have the capability and availability to undertake the installation. Alternatively, the Homeowner has the option to enter details for a specific installer that they may want to use. (As an example, if a tradeperson refers their customer to Buildbase for their kitchen or bathroom).

  5. The Homeowner selects their preferred Installer and requests a home survey via the portal. The Installer will respond within 2 days and carry out a full survey, including a health and safety assessment, within 5 days thereafter.

  6. The Homeowner will receive a free, no obligation written quotation with precise details of what is (and what is not) included, together with a Trading Standards Approved contract for service and a mandatory health & safety assessment. The quote has a 30-day validity, although availability may change, until the quote is accepted.

  7. If the Homeowner accepts the quote, they'll be required to pay a £600 deposit to secure the installation date. This is paid into a third party managed escrow protected payment account, which is Financial Conduct Authority (FCA) regulated and is protected. Both parties have visibility of the finances, although money cannot be moved until the job is satisfactorily completed.

  8. 14 days before the installation date, the contract balance is paid into the same Escrow protected account, in preparation for installation commencement.

  9. During the installation, a digital workflow supports the project, hand-holding the installer and the customer through the process. In the event new work is needed, or plans change during the installation, the system produces a variation order, which may include a price variation.

  10. On completion of the installation, a closedown protocol is initiated by the installer with the Homeowner, where funds are released to the Installer within just 2 working hours thereafter. No need to produce invoices and no chasing outstanding payments… Protect My Install takes care of it all.


If you're ready to start your kitchen or bathroom renovation, visit your local Buildbase Showroom or book an appointment with one our design experts. Once you have your final designs ready, click the 'Start Your Quote with Protect My Install' button below and find a local installer.

HOW TO START...

If you haven't chosen your new kitchen or bathroom yet, view our Kitchens & Bathrooms ranges online today. Seen a style you like? Visit your local Buildbase Showroom or book an appointment to speak to our design experts.

We'll work with you to plan and design your kitchen or bathroom using our CAD 3D technology, and our team will provide you with a quote for your project.

If you have your designs ready, click the 'Start Your Quote with Protect My Install' button below to find a local tradesperson to install your new kitchen or bathroom.

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