Please fill in the form below to request your refund, for a list of what can not be refunded click here.

Order Verification








What cannot be refunded.

  • Specially ordered products
  • Personalised goods
  • Perishable goods
  • Timber that has been cut to length
  • Paint that has been colour matched
  • Loose aggregates or sand
  • Ready mixed concrete
  • Any item that has been fitted, damaged or has degraded and is no longer in a saleable condition