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Buildbase Trade Referral Scheme Terms and Conditions

Buildbase Showroom Customer (End-User) Referral Incentive

Please read these terms and conditions carefully and make sure you understand them:

  1. These terms and conditions (“Terms and Conditions”) apply to the “Buildbase Showroom Customer (End-User) Referral Incentive” (the “Incentive”);
  2. The Incentive will run from 00:01 on 2 January 2017 and close on 23:59 on 30 June 2017 (the “Incentive Period”).
  3. The Incentive is open exclusively to Trade Credit Account customers that have been invited to take part in the Incentive by the Promoter (“Participants”) and their nominated account numbers, trading with Buildbase which is a trading name of Huws Gray Limited (the “Promoter”);

How to Participate

  1. To be eligible to take part in the Incentive, the Participant needs to purchase or refer their customer (end-user) to purchase kitchen or bathroom products from the Promoter either onto their nominated account(s) or referencing their account number at the time the order is placed, which is detailed on the marketing material sent to the Participant (“Marketing Material”), and place kitchen or bathroom orders from a participating Buildbase Showroom during the Incentive Period.


  1. Spend of kitchen or bathroom orders at Buildbase Showroom during the Incentive Period will qualify and count towards the Incentive. Any other product sales are excluded and, if purchased, will not count towards the Incentive or Reward.
  2. Trade Credit Account Customers with multiple accounts may only use the nominated account detailed on the Marketing Material and may not use multiple accounts for the Incentive. 
  3. All Participants accounts must be up to date throughout and after the Incentive Period (in accordance with these Terms and Conditions) in order to qualify for the Incentive. 
  4. The Promoter reserves the right to disqualify any Participants it believes not to be participating within the spirit of the Incentive or suspects of participating in any unfair or unjust behaviour.  The Promoter reserves the right to use their discretion in all respects and to enforce any penalty or sanction they deem appropriate. 
  5. The Promoter reserves the right to claw back/not count sales figures for sales of products that are returned to the Promoter (unless faulty), whether before, during or after the closing date for the Incentive. 
  6. The Promoter accepts no responsibility for any damage, loss, liabilities, personal injury, death or disappointment incurred or suffered by the Participant as a result of entering the Incentive or accepting the Reward.  Nothing in these Terms and Conditions shall exclude the liability of the Promoter for death, personal injury, fraud or fraudulent misrepresentation as a result of its negligence. 
  7. Individuals selected for the Incentive by the Participant need to be an employee of the eligible Participant and have agreed with Directors of the Participant Company that they are the appropriate person to receive the Reward.
  8. If the Participant is a limited company or another entity with separate legal identity the Participant’s representative must:
    1. be aged 18 or over;
    2. have permission of the Participant to take part in the Incentive;
  1. Unless the Promoter expressly agrees otherwise in writing, the Promotion excludes and is not available to:
    1. any customer who has not been invited to participate and received the Marketing Material;
    2. any customer of other brands of the Promoter not listed within these Terms and Conditions;
    3. any and all current employees the Promoter, its group companies or their immediate family members;
    4. any and all employees of any agencies or any other person officially connected with the Incentive or their immediate family members;
  1. The Participant must be a resident in the UK during the calendar months the Incentive operates;

The Reward

  1. All Participants who meet the qualifying criteria and place or refer their customer (end-user) to purchase fully paid kitchen or bathroom orders with a value of £2,500 (excluding VAT) or more, during the Incentive Period, will be rewarded with 5% of the total order value (excluding VAT) back as a Credit onto their Trade Credit Account (“the Reward”).  End user customers must quote the account number at the time the order is placed.  For example, a Participant who spends £2,500 +VAT during the Incentive Period on a kitchen or bathroom order from a participating branch, would be eligible for a Reward of £100 as a Credit on to their Trade Credit Account. 5% of the total spend (excluding VAT) will be rounded to the nearest £100 for the purposes of calculating the Reward amount entitlement.
  2. Participants must spend £2,500 (excluding VAT) or more on kitchen or bathroom orders within the Incentive Period to qualify for a Reward.  To clarify, Participant’s that do not spend on kitchen or bathroom orders within the Incentive Period will not qualify for a Reward. 
  3. The Reward cannot be transferred, sold or exchanged and there is no cash alternative.
  4. The Promoter reserves the right to substitute the Reward (or any part of it) for a reward of an equivalent or greater monetary value for any reason out of the Promoter’s control.


  1. Participants will be informed if they have qualified for a Reward (and the amount of the Reward at the end of the 3rd calendar month on applicable orders.
  2. The Reward will be credited to the Participant’s Trade Credit Account at the end of the 3rd calendar month on applicable orders.

Data Protection

  1. The Promoter may collect personal information from Participants under the Data Protection Act 1998 and other applicable data privacy laws. The Promoter will use Participants' information for the purposes of the administration of this Incentive.  By entering the Incentive, the Participant agrees to the collection, retention, usage and distribution of the Participant’s personal information in order to process and contact the Participant about the Participant’s entry into the Incentive and the award of any Reward. 


  1. The Promoter reserves the right to disqualify from the Incentive any Participant suspected of fraud or cheating including, without limitation, through any manipulation of figures, sales, or otherwise in our opinion fraudulently falsifying data or acting fraudulently or dishonestly.
  2. The Promoter shall not be liable for any failure to comply with its obligations where the failure is caused by something outside its reasonable control.  Such circumstances shall include, but not be limited to, weather conditions, fire, flood, hurricane, strike, industrial dispute, war, hostilities, political unrest, riots, civil commotion, inevitable accidents, supervening legislation, technical and computer faults, system failures, network errors, website unavailability, hacks on the system, personal computer issues, failures and malfunctions or any other circumstances amounting to force majeure or any other issue out of our reasonable control.
  3. All Participants accept that the Promoter reserves the right at its sole discretion to cancel, terminate, modify or suspend the Incentive and Rewards, without notice and liability to any Participant.
  4. All Participants will be directly responsible for accounting for and paying to HMRC any tax liability arising on their Reward. 
  5. By entering this Incentive, Participants give permission to the Promoter to use the Participant’s name, image and any other details used in their entry for promotional and or/editorial purposes in any format or media without additional consent being necessary. By way of example only, we may use your name and entry as part of an affiliate marketing (e.g. banner, sponsored story, listing) or other online or social media advertising campaign.  By participating in the Incentive you are consenting to the use of your image, likeness and personal data for such purposes.  In addition, Participant’s that qualify for a Reward agree to take part in all reasonable post event publicity requested by the Promoter. 
  6. The Promoter’s decision is final in every situation (including any not covered by these Terms and Conditions).
  7. Entry to the Incentive shall constitute your acceptance of these Terms and Conditions and your agreement to be bound by them.
  8. The Incentive and the Terms and Conditions are governed by the law of England and Wales.

The Promoter

The Promoter is: Huws Gray Limited.  Registered in England & Wales no. 2506633.  Registered Office: Huws Gray Ltd, Llangefni Industrial Estate, Llangefni, Anglesey, LL77 7JA


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